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Below are our three Customer Care Top Tips for October:

Have a student that is working very hard but hasn’t yet achieved a Level Certificate? Go to the Core 5 Resources Hub and find a General Achievement Certificate to give them a boost! – Lydia

You can easily see how many licenses you are using.  Simply click onto the ‘Settings’ tab at www.mylexia.com and then choose ‘License Info’.  To see who is using these licenses, click onto the ‘Manage’ tab and then choose ‘Students’.  Click the ‘Reading License’ tab to organise your list according to who has taken a license. – Katie

 Have you accessed the individual reports for your students? You can view the Progress Reports for individuals as well as the Skills Progress where you can see how accurate the students are versus the rate at which they are answering. – Stuart

Our Customer Care team are here to help with any questions – big or small. You can contact them on 0191 482 1939 or by emailing customercare@lexiauk.co.uk